Q1:What’s the process of placing orders?
A1: Firstly, you choose what vape styles, quantity, flavors/colors you need, and add them to the shopping cart.
Secondly, please settle payment based on our company’s bank information on the website.
Thirdly, we will start to arrange your order once got your payment.
Forthly, we will ship out the order and keep you updated about the tracking number after shipment.
Fifthly, you just wait to receive your order.
Q2: What shipping methods you are going to use?
A2: We always cooperate with UPS, DHL, FEDEX, DPD…etc…
We will choose the best shipping way depending on the different countries to ensure that you will receive your order A.S.A.P.
Q3: How long can I receive my orders?
A3: We will ship out the order within 1~5 days after payment,
then the transportation process need takes about 14-22 days to arrive at your address.
Q4: Do I have a tracking number after shipment?
A4: Yes, We will send you tracking number after shipped out the order, then you can track it on the website.
Q5: Can the parcel go through customs and will it cause me any problems?
A5: We will do the Customs Clearance and pay for the taxes or fees for you, you just wait to receive your order.
Q6: Do the orders have quality problems？
A6: We will do 100% one by one quality check before shipment, to make sure all is work well.
Q7: Can I trust your company?
A7: Yes, Sure, We have been in the Vape industry for 10 years.
We can offer you our company license or the trajectory of successful shipments to you.
You can also check reviews from other clients.
Q8: How can I contact you if I have any issues or questions?
A8: Welcome to contact me by E-mail [email protected] or Whatsapp +86 15112268838